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CUSTOMER SERVICE​

Do you have a question? A suggestion about our products or services? Make sure you've consulted the FAQ page. If your question is not listed, please contact us and we'll be happy to help. Thank you for shopping with us!

Contact Our Customer Service Team

Our team is here to assist you with any questions or inquiries you may have.

Our working hours:
Monday to Friday,
From 9:30 AM to 1:00 PM and 2:00 PM to 5:30 PM (Central European Time, CET).

By phone:
Call us at: +(33) 01 53 56 07 10

We strive to provide fast and efficient service. If you prefer, you can also reach out via our contact form or by email for any inquiries.

CONTACT US

Frequently asked questions

You can request a password reset directly from the login page. Enter your email address and click on "Forgot password". An email will be sent to the email address you entered, and you can click on the url to reset your password. If you don't receive an email, check your spam folder.

Your refund will be confirmed by email within 15 days of receipt of your package.

No. You are responsible for return shipping costs, unless you receive a defective item, or there is a size or color error on the item you received.